Skip to main content

Trial period for a Single payment product with unlimited validity.

Feature Request

I found one more thing that is important to me, but it is missing in the settings.

I have found that when I create a product based on a one-time payment with unlimited validity, I do not have the option to add a trial period, as is available for other products.

Why this is important for me:

I sell plugins, and some of them need to be offered as a one-time payment with unlimited validity - such as a lifetime license.

However, according to best practices, it is appropriate to provide users with a trial period of X–XX days, similar to how it is standardly configured for subscription-based products with annual billing.

This is a standard model commonly used by plugin developers.

If possible, please provide the option to configure this setting for products in the SaaS tax category.

Posted by User ·
1 comment

Log in to comment and vote

Comments1

  • jayrabe

    •

    Aug 12

    Two related gaps:

    Trials don't exist for keyed one-time products. Subscriptions can trial; a merchant wanting try-before-buy on a license-keyed product gets nothing from the platform and has to build trial infrastructure end to end. We did - server-side, device-keyed, anti-reset - and it was one of the largest pieces of integration work we took on. We suspect activation semantics make this genuinely hard on your side, but time-limited or trial keys as a platform feature would remove it for a whole class of software merchants.

    Trials aren't documented at all. The only mention anywhere in the docs is trialing in the subscription-status and webhook-event lists. Nothing on configuration, on what happens at trial end, or on whether a payment method is required to start one - and trial config is dashboard-only and invisible in the API product object, so a merchant can't even inspect it programmatically.