Smarter Abandoned Cart Recovery Logic: Stop emails after a successful purchase

I want the system to stop sending abandoned cart emails for previous failed attempts if a customer successfully completes a purchase. Currently, if a customer tries to pay multiple times and succeeds on the last attempt, they still get recovery emails for the earlier, incomplete checkouts. This causes confusion and feels like spam. The ideal logic would be for the system to check if a customer has converted (made a purchase) before sending out an abandoned cart notification.

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Upvoters
Status

In Review

Board
💡

Feature Request

Date

9 months ago

Author

Wan Animate AI

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