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Invoice API & White-Label Branding

We're building a medical platform using Creem for payments and would like to request two invoice-related features:

1. Invoice URL via API

Currently, customers must navigate through the portal UI and manually generate invoices. We'd like to programmatically retrieve invoice URLs (or generate invoices) via the API, similar to how Stripe provides invoice.hosted_invoice_url.

Use case: Display a direct "Download Invoice" link in our application's billing history table, providing a seamless UX without requiring portal navigation.

2. Invoice White-Labeling

Invoices currently display Creem branding and company information. We'd like the ability to customize invoices with our own:

- Company name, logo, and address

- Brand colors

- Custom footer text

Use case: Maintain consistent branding across all customer-facing documents and ensure invoices reflect our company (MedINT) rather than Creem as the payment processor.

These features would significantly improve our ability to provide a professional, seamless billing experience for our medical practitioners.

Thank you for considering these enhancements!

Best regards,

MedINT Team

4 comments

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Comments4

  • User

    •

    Jun 25

    Creem is not a payment processor but a Merchant of Record.
    You are “selling” your product to Creem, then Creem sells it to the customer and therefore the customer is Creem’s customer, not yours.
    Invoices are issued by the “Creem company”, not you, so the invoices cannot really have your own company’s data.
    It’s like buying something in a supermarket; the seller is the supermarket, not the company manufacturing the product.

  • User

    •

    Dec 22, 2025

    Creem is not a payment processor but a Merchant of Record.
    You are “selling” your product to Creem, then Creem sells it to the customer and therefore the customer is Creem’s customer, not yours.
    Invoices are issued by the “Creem company”, not you, so the invoices cannot really have your own company’s data.
    It’s like buying something in a supermarket; the seller is the supermarket, not the company manufacturing the product.