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Customer able to update their email address on an active subscription

Feature Request

if a business takes out a SaaS subscription, and they create the subscription on a staff member email, and that staff member leaves, we need to be able to change the email address on an active subscription to a new staff member. IDEALLY on update subscription API, but if the customer can do it in the customer login, and we can say, hey you can login there, thats fine also

Posted by User ·
Status: Completed2 comments

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Comments2

  • Taha changed status to Completed
    Team•

    Jul 30

    Pinned

    Hi,

    Great news! Customer email updates are now available.🚀

    You can now update a customer’s email address directly from the dashboard, including customers with active subscriptions ✨

    This makes it easy to transfer access when a staff member leaves.

    Thanks for your feedback!

    Go to Customer Details and click the pencil icon next to the email address. ✏️

    Best,
    The Creem Team 💜

  • ww498318

    •

    Jul 19

    03027767678