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Add the Order Number (ORD-xyz) to the API/webhooks

Feature Request

Currently, neither the API nor webhooks provide a way to retrieve the order number (ORD-xyz).

The customer only receives the Order Number, while we (the seller) only receive the order ID (ord_xyz).

This mismatch makes it impossible to link a paid order to the customer's reference without manually transferring the order numbers from Creem to our system to match them up.

Posted by User ·
Status: Completed1 comment

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Comments1

  • User

    •

    Jul 18, 2025

    Bumping this because it’s killing me.

    It’s not sane to not be able to get the order number from the API when the order number is literally the only piece of info the customer has about their order when asking questions.